Ep. 10 Why a Customer Success Program Matters with Erica Bosse

May 18, 2021 / Melissa Crouch /

#10: In this week’s episode of Digitally Transformed, guest Erica Bosse, Customer Success Director at Infused Innovations, joins host, Melissa Crouch, to chat all about why a customer success program is crucial for digital transformation. They also chat about how to implement a customer success program strategically and tactically for your clients.

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Erica Bosse

VP of Operations & Customer Experience,
Infused Innovations

Melissa Crouch

Director of Digital Content & Media,
Infused Innovations

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