Ep. 10 Why a Customer Success Program Matters with Erica Bosse

May 18, 2021 / Melissa Crouch /

#10: In this week’s episode of Digitally Transformed, guest Erica Bosse, Customer Success Director at Infused Innovations, joins host, Melissa Crouch, to chat all about why a customer success program is crucial for digital transformation. They also chat about how to implement a customer success program strategically and tactically for your clients.

e1b9c03e-92d8-4fbf-a5d3-217bed3c4994-circle

Erica Bosse

VP of Operations & Customer Experience,
Infused Innovations

Melissa square

Melissa Crouch

Director of Digital Content & Media,
Infused Innovations

Subscribe on Your Favorite Platform

Leave a Comment





Recent Episodes

II S2 E6

A Strategic Approach to IT Budgeting in the Age of Innovation

By Justin Starbird | September 29, 2023
Part 1 - Episode 6 - Jeff Wilhelm CEO & Brian Smith Senior Strategic Advisor Join us for a captivating...
Digitally Transformed INC 5000

Driving Growth Through Innovation

By Justin Starbird | August 23, 2023
Driving Growth Through Innovation and Winning the INC 5000 In the fast-paced world of technology and business, staying ahead of...
Digitally-Transformed-Podcast-Cover-2

Safeguarding Our Oceans: Marine Science Powered by AI

By Justin Starbird | August 3, 2023
Dive into the fascinating world of marine science and environmental innovation in this eye-opening episode of Digitally Transformed, powered by...