Ep. 24 Building a Customer-First Culture in Your Business

#24 At Infused Innovations, we strive to be not only security-first but customer-first as well. It’s at the core of our company values-and great customer experience is becoming more crucial for business in general. 86% of customers will pay more for a better experience, and 88% of companies are now prioritizing CX (customer experience), as it’s sometimes called for short. So it’s no surprise that customer experience leaders are valuable resources for organizations. But orienting the business toward customers shouldn’t stop with them. Building a customer-first culture means making the whole team CX-minded. How can an organization effectively do this? Here are some tips for your team members to keep in mind.

Subscribe on Your Favorite Platform

Leave a Comment





Recent Episodes

Copy of PODCAST COVER #50 (1)

Ep. 52 What’s all the Hype About NFTs?

  #52 You’ve probably heard about NFTs becoming one of the next big things in the digital world. Non-fungible tokens,...
EpHow to Create an Environment of Innovation at your Company

Ep. 51 How to Create an Environment of Innovation at your Company

#51 There are a lot of changes happening in today’s workplace. Where and how work is done is affected by...
Graphic for How Do I Protect Sensitive Data in My Business?

Ep. 50 How Do I Protect Sensitive Data in My Business?

#50 Breaches of sensitive data are extremely costly for organizations when you tally data loss, stock price impact, and mandated...