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Modern Workplace Solutions Architect

  • Full Time
  • Anywhere
SUMMARY

Infused Innovations’ practice is focused on planning, designing, implementing, and managing technology solutions for our clients. This position combines Microsoft Modern Workplace cloud architecture and implementation, with client leadership, guidance, and management.

REQUIRED EXPERIENCE
  • Thorough understanding of Microsoft 365 modern workplace stack
  • Ability to guide and manage needs-assessment, feature requirements, fit-for-function, and ecosystem migration and improvements
  • Understand solutions design and implementation of information architecture as it relates to Microsoft Sharepoint, OneDrive, and Teams
DESIRED EXPERIENCE
  • Conceptualize digital transformation with strategic vCTO advisor
  • Collaboration on solutions with prospects and customers
  • Experience guiding customer implementations of Microsoft 365 stack, user training
  • Experience managing customer expectations around SLAs, ticket responses, positive communication
DUTIES & RESPONSIBILITIES
  • Serve as Modern Workplace Solutions Architect for Infused Innovations’ consulting practice
  • Deploy and support a mix of technologies for our clients
  • Work with the sales team to develop opportunities with new and existing clients
  • Participate in technical sessions with clients to discover requirements and develop solutions
  • Present solutions to clients
  • Serve as engineering resource on implementation projects
  • Mentor and develop engineering support team member roles
  • Maintain technical certifications as required
EDUCATION & CERTIFICATION
  • Hands-on experience required

To apply for this job email your details to info@infusedinnovations.com