Who We Are

Our mission is to guide our clients to not only realize their fullest potential, but to give them the tools to get there. To have them experiment and leverage emerging technologies—develop new business concepts in support of business strategies for the Digital Age.

The ‘consulting game’ has become way too transactional.  We want long term relationships with our clients – close collaboration – emotional engagement.  This newest set of technologies requires a deeper understanding of your business.  Without that knowledge, it’s impossible to provide the guidance it’s going to take to keep your business relevant to your customers.

We Believe in What People Make Possible

Technology truly has the power to disrupt industries.  Our goal is to help our clients use this to their advantage.  There’s no shortage of new entrants and startups shaking the very foundation of our clients' industries through the intelligent application of new technologies.

Leveraging the best talent… regardless of where they reside.  It’s a global world and the local market rarely has the lock on all the best talent.  We leverage the latest collaboration technologies which allow us to work instantaneously with the best and brightest across the globe.

We’re looking for those organizations that believe what we believe. Those companies that are looking for a true partner on this Digital Transformation Journey.  We truly believe that we’re in a race against time and it’s our responsibility to ensure our clients are aware of this and moving in the right direction – at the right pace.

If our core values resonate with you, then we’d definitely like to talk.  The coffee is on us.


What We Value


Exploring the boundaries of technology and design with the help of local universities and associations.

Social Responsibility

Being a responsible partner to our clients by conducting business in a way that is inclusive, transparent, and respectful of human rights.


Leveraging the cloud to reduce our impact on the environment, and also making sure your modern workflows can evolve with your organization.

Trustworthy Computing

Secure, private, and reliable computing experiences built on years of business practices.

Our Leadership Team


Jeff Wilhelm, Founder & CEO

As CEO, Jeff has over 20 years of experience in working with clients across a multitude of business and technology practice areas, from Fortune 500, SMBs, non-profit, government and education. Jeff’s career spans experience in areas such as high performance virtualization and end user computing environments, data analytics and business intelligence, marketing automation, datacenter design, and network architecture. Jeff’s current focus is implementing our vision for a Secure Intelligent Workplace, which marries security improvements in three key areas: modern authentication, data and device protection, and threat protection. His primary goal is to improve workflow, operations, and automation across our customers.

Jeff has been honored by Providence Business News with their C-Suite award for CTO in a SME, and was also a PBN 40 Under Forty recipient. He is a multi-year VMWare vExpert, a member of the local Tech Collective, and a recipient of their Tech10 award. He is Chairman and Expert Member of the North Kingstown Information Technology Advisory Committee, a Leadership Rhode Island alumni (Iota II), a Year Up mentor since 2015, a judge in the RI Business Competition since 2017, a repeat Hackathon judge, and a board member and board advisor to a number of startups and established businesses.

Phil Magnuszewski, COO

As COO, Phil oversees the day-to-day operations of the firm including oversight of the firm’s financials, operations, human resources, and revenue streams, and he plays a critical role in the strategy and future development of the organization.

To keep things interesting for himself, Phil is also responsible for the Infused Innovation Lab. This is where the firm helps organizations push the boundaries of emerging technologies by bringing “Art of the Possible” conversations to life.


Dan Chemistruck, CISO

As CISO, Dan drives strategic, vertical-agnostic cybersecurity initiatives built around a zero-trust framework on top of the Microsoft Security stack. Having spent countless hours mapping Microsoft 365 plans to various compliance frameworks (NIST 800, ISO27001, GDPR, CCPA, HIPAA, PCI-DSS, etc.), he leads our 24×7 managed SOC to make sure that all security alerts are remediated within an hour. As our in-house Microsoft enthusiast, Dan also maintains our relationships with Microsoft product teams and executives to ensure our customers have quick resolutions to business needs.

Melissa Crouch, Director of Digital Content

As Director of Digital Content, Melissa plays an integral role in the creation and curation of our digital media strategy. She oversees our social media presence, video creation and podcast series to help build brand awareness and enrich community engagement. With expertise in Communications, and a background in media, she spearheads our global digital advertising campaigns. Finally, as an aspiring technology leader, Melissa is also responsible for our Women in Technology program to encourage young ladies to pursue careers in STEM fields.
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Joel Evans, Senior Advisor

Joel is a voice and emerging technology expert and product accelerator with more than 25 years of experience launching voice, mobile, and digital-based products. His specialties include unified communications, voice-enabled solutions, digital transformation, and change management. He is an author and global presenter on the latest emerging technology trends and has been recognized by Amazon as one of the first worldwide Alexa Champions.

Joel has a long history of transforming and advising companies using the latest technology, having been the Co-Founder and "Chief Geek" of Geek.com and the Co-Founder and VP of Digital Transformation for Mobiquity, Inc. Joel currently serves as Infused Innovations' Executive Advisor of Unified Communications and Emerging Technologies, where he leads a technical advisory team of subject matter experts working with clients to transform their businesses using the latest technologies.

Stephen Webster, Senior Advisor

With over three decades of executive leadership and most importantly, real-life in-the-trenches business experience, Stephen’s “No Fear” approach enables companies to capitalize on business opportunities, solve sales and operational challenges and eliminate business complexity. His industry experience includes technology, artificial intelligence, CPG, retail, healthcare, manufacturing, consumer marketing and SAAS in hi-growth, global enterprise and start-up environments. He is a skilled facilitator, strategist and operational expert that is passionate about aligning purpose, people and process to exceed business goals. Stephen is a Certified Talent Optimization consultant and holds an MBA in Financial Management and a Bachelor of Business Administration in Accounting from Iona College.

Erica Bosse, Director of Customer Success

As Director of Customer Success, Erica oversees the strategic Customer Success program at Infused Innovations. She’s responsible for leading client engagements, project management, and technology adoption for Digital Transformation initiatives. She provides deep expertise in the area of operational efficiencies and advises our clients on business process optimization by identifying opportunities around workflow automation. Within Infused Innovations, Erica is a leader and change agent for enhancing the total customer experience across the organization.

Our Partnerships

Microsoft Gold Partner

As a preferred Microsoft partner, we help our clients modernize their business with the full-stack of Microsoft solutions. With a focus on security, we ensure that your on-premises perimeter is extended to the cloud to prevent data leakage.

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Intelligent Cloud

Harness the power of Azure and Cognitive Services in your organization. Microsoft Azure is the world's computer.

Modern Workplace

Office 365, EM+S, and Windows 10. We help modernize workflows to take advantage of the world's most comprehensive productivity suite.

Enterprise Security

From shadow IT to mobile application management, find out how Azure Sentinel provides a singe pane of glass for Microsoft Threat Protection.



Infused Innovations Wins 2021 Microsoft US Partner Award for Modern Work & Security


July 19, 2021

Infused Innovations has been chosen as a winner of the Microsoft US (MSUS) Partner Award in the Modern Work & Security category. The MSUS Partner Award was created to supplement Microsoft’s Partner of the Year program, both of which recognize outstanding work by Microsoft partners. Recipients of the MSUS Partner Award are selected for exceptional dedication and success among partners in the United States. Microsoft announced winners for both awards during the week of its Inspire conference.  Read more >

Infused Innovations Ranks Top 10 Most Innovative Companies to Watch in 2021


July 12, 2021

CIO Views is a business magazine that mainly focuses on emerging CIOs, their journey, views on current economic states, and all other relevant subjects that refer to the business world.  They provide interesting insights on business, technology, and innovation along with informative reads from inspiring personages that focus on their success stories. Their most recent magazine edition highlighted the top 10 most innovative companies to watch in 2021, and Infused Innovations is proud to have made the list. Read more >

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Channel Futures Names Infused Innovations #16 in MSP 501 Worldwide for 2021


June 28, 2021

Channel Futures is a media platform that provides insights and analysis within the world of information and communication technologies. Every year, its team puts together a list of the most influential and fastest-growing managed service providers in the industry: the MSP 501. This has become the definitive listing of MSPs worldwide. The list for 2021, which was just released, ranks Infused Innovations at #16. Read more >

Infused Innovations Ranks No. 1348 on the Inc. 5000 List for 2020

NEW YORK, August 12, 2020Inc. magazine today revealed that Infused Innovations is No. 1348 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The annual ranking represents a look at the most successful companies within the American economy’s most dynamic segment — independent small businesses. Many well-known companies gained their first national exposure as honorees on the Inc. 5000 list, of which companies such as Microsoft, Zappos, Under Armour, Intuit, and Patagonia, have been included. Read more >



Infused Innovations Named Top 10 Most Trusted Cybersecurity Company in 2020 by Industry Wired Magazine

Industry Wired magazine published its list of the top 10 most trusted cybersecurity companies in 2020 and Infused Innovations is excited to be at the top of the list. 

With the ever-increasing risk for cyber-attacks, organizations are now relying on security automation solution providers to help protect and secure their organization’s sensitive data more holistically. Infused Innovations’ automated security services, known as Infused Threat Protection, was named a leading security solution and is pioneering the way across the industry for creating a vertically-agnostic cybersecurity automation, orchestration, and response platform. Read More >

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Infused Innovations Earns the Microsoft Security Competency

The Microsoft Security competency has been awarded to Infused Innovations for their recently announced Intelligent Threat Protection service. ITP is a security orchestration, automation, and response service that sits on top of the Microsoft security stack, and includes other strategic partnerships such as Jamf and KnowBe4. By earning this Security competency, which Microsoft also recently released in September of this year, Infused Innovations has become one of the first partners to hold this high achievement status. By earning the Microsoft Security Competency, Infused Innovations is now in an elite category of partners that hold 10+ competencies. Read More >

Infused Innovations Infused Innovations Earns Microsoft DevOps Gold Competency for their Azure DevSecOps Platform: Infused Threat Protection

We are proud to congratulate the Infused Innovations engineering team for their continued demonstration of expertise across the Microsoft cloud ecosystem. As Infused Innovations expands its service offerings into new areas, we have taken a three-pillar approach to our internal processes: automate for agility & consistency, deploy to the cloud for availability, and make sure all workflows are auditable for security. Fortunately, there’s already a buzz phrase to sum all of that up: Azure DevSecOps. Which fits in perfectly with our new gold competency. Read more >

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Who We Are Looking For