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7 Tips for Creating the Best Customer Experience
One of our passions is delivering an excellent experience to our customers: we like to get to know them, tailor solutions to just what they need, and make the whole process a positive one for them. We have some tried-and-true methods for making this happen, and these can be helpful for any business working with…
Microsoft Viva Engage: Social Networking for Work
43% of company leaders believe that that the single biggest challenge of remote work is relationship building among team members in separate locations. And a social element is important for employee connection, a sense of humanness, and company culture building. Workers are happiest and most comfortable when they can share not only this week’s client…
The Most Common Cyber Threats to Be Aware Of
Cyber crimes are all over the place. Hackers are just waiting to make a big profit off of vulnerable parties, devices and networks. Every organization needs to be on guard for attacks that will inevitably occur. Small- and medium-sized businesses in particular are often prime targets, and they’re usually not prepared for what’s coming. Since…
Tech Tips for Smooth Travels
Many of us have avoided travel throughout the the past couple years of Covid craziness and are now ready to get moving again. Maybe you and the family have been waiting to explore a new destination, or you’re excited to see distant loved ones that you’ve been unable to visit. Perhaps you’re finally able to…
5 Big Announcements from Microsoft Inspire 2022
Microsoft’s largest partner event of the year is going on now. Inspire is the annual conference bringing the partner community together and creating new opportunities for growth and collaboration. At this digital event you can celebrate achievements in the community, find out Microsoft’s biggest priorities for the year ahead, and gain the chance to develop…
Infused Innovations Places #1 in Channel Futures’ 2022 MSP 501 New England Regional Ranking
Infused Innovations Places #1 in Channel Futures 2022 MSP 501 New England Regional Ranking—Tech Industry’s Most Prestigious List of Managed Service Providers Infused Innovations (401) 267-4460 [email protected] MSP 501 Regional Rankings Identify Best-in-Class Businesses in Geographic Areas In June, Channel Futures announced the winners of its annual MSP 501 list. This comprehensive list is…
Infused Innovations Welcomes Bill Urwin as Senior Sales Consultant
Infused Innovations (401) 267-4460 [email protected] INFUSED INNOVATIONS WELCOMES BILL URWIN AS SENIOR SALES CONSULTANT North Kingstown, RI: Infused Innovations announces the hiring of Bill Urwin in the role of Senior Sales Consultant. Bill Urwin has joined Infused Innovations as Senior Sales Consultant, adding to the company’s growing sales and marketing team in a crucial role.…
Innovation Spotlight: Agriculture Meets Education Through FarmBot Technology
One of today’s areas of innovation with expanding potential is robotics. There are many applications where this technology can be used to boost efficiency and precision, freeing up human hands. FarmBot is a company that uses robotics for small-scale farming, often in settings that aid in research and education. Not only can this help with…
Inside Our Innovation Lab
At Infused Innovations, we aim for great customer relationships and we pride ourselves on being one of the best managed service providers in the world. It’s important to be able to deliver up-to-date, trustworthy and reliable advisory services to clients that we get to know well. There’s another side of what we do, though, that’s…
The LEGO Group’s Experience on Windows 365 Cloud PC
The world’s largest toy company is one built on blocks, color, and imagination—and now it’s building a company cloud infrastructure that makes it easier for any kind of user to access from anywhere. The LEGO Group was founded in 1932 in Billund, Denmark, and is still headed by the same family. Its name derives from…
Infused Innovations Ranks #11 on Channel Futures 2022 MSP 501
Infused Innovations Ranks #11 on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide Infused Innovations (401) 267-4460 [email protected] Annual MSP 501 Identifies Industry’s Best-in-Class Businesses On June 17, 2022, Channel Futures named Infused Innovations as one of the world’s premier managed service providers in its prestigious…
What is GPT-3 and How Should it be Used?
GPT-3 is the third-generation predictive text model from OpenAI, and it is one of the most powerful predictive text models available today. It has been trained on a large amount of data, and it can generate very realistic and coherent text. GPT-3 has many applications, including machine translation, text generation, and question answering. It is…
A Brief History of Infused Innovations
Back in the 1980s, there were already signs that young Jeff Wilhelm might someday build a successful, forward-thinking, outside-the-box innovation company. His dad had a computer at home—a new thing back then—that sparked Jeff’s curiosity. When his elementary school teacher gave a creative writing assignment, other classmates wrote various fictional stories. Jeff turned in a…
Infused Innovations Welcomes LeAnn Claahsen as Director of Sales and Marketing
FOR IMMEDIATE RELEASE: June 10, 2022 Infused Innovations (401) 267-4460 [email protected] INFUSED INNOVATIONS WELCOMES LEANN CLAAHSEN AS DIRECTOR OF SALES AND MARKETING North Kingstown, RI: Infused Innovations announces the hiring of LeAnn Claahsen as Director of Sales and Marketing. LeAnn Claahsen has joined Infused Innovations in a critical role as the Director of Sales & Marketing.…
New Capabilities in Microsoft Teams
If you use Microsoft Teams, you love it. That’s just how it goes, because its one-stop capabilities for chat, calls, meetings, file sharing, collaboration, scheduling and work organization make life so much easier. The folks at Microsoft are always working to improve it, too. New capabilities in Microsoft Teams are constantly emerging. Made for frontline…
Top Announcements from Microsoft Build 2022
At Microsoft Build 2022, the tech giant’s annual conference geared towards developers and software engineers, there was a lot of exciting news discussed in the various roundtables and online connection zones. Here are some of our favorite announcements from the conference. Applied AI: Azure Form Recognizer We know that AI continues to gain new capabilities,…
Will Robots Take Away Human Jobs?
It’s been a question on people’s minds for a while now: many have wondered what work might look like in the future when robots become more prevalent, and what will happen to those people whose jobs can be replaced by them. For some, a rise in the adoption of robotics brings angst that societies will…
Integrate External Attack Surface Management (EASM) with Microsoft Sentinel
RiskIQ, an External Attack Surface Management (EASM) company that Microsoft acquired last year, helps customers assess and monitor all of their areas of potential attack across their enterprise. This covers not only endpoints but also multiple cloud environments, SaaS platforms, and in the supply chain as well. It identifies vulnerable assets, remediating them before attackers…
Infused Innovations Welcomes Kristi Robison as Client Strategic Advisor
FOR IMMEDIATE RELEASE: June 10, 2022 Infused Innovations (401) 267-4460 [email protected] INFUSED INNOVATIONS WELCOMES KRISTI ROBISON AS CLIENT STRATEGIC ADVISOR North Kingstown, RI: Infused Innovations formally announces the hiring of Kristi Robison as Client Strategic Advisor. Kristi Robison has joined Infused Innovations as an addition to the growing Client Strategic Advisory services arm of the company. …
Innovation Spotlight: Ukrainian Pastry Chef Dinara Kasko’s 3D-Printed Cake Designs
My Mother’s Day cake this year was a special treat: slicing into it revealed a multi-layered dessert of vanilla cake, lemon curd caramel, and mango gelée, topped with tesselating swirls of mango mousse and flecks of gold. Its impressive design was thanks to a silicone mold created through pastry chef Dinara Kasko’s 3D-printed cake process.…
What Can Your Organization Achieve with Innovation Services?
Imagine your work could be totally transformed. How would you transform it? For those willing to think outside the box, this is a real question to ask—an open-ended question that could lead to surprising results. Creating new and remarkable ways of doing things is very possible, with emerging technologies developing every day. It takes innovative…
Microsoft Purview Combines Data Governance and Compliance
The world is becoming increasingly interconnected and digitally oriented. This is the case across industries and different aspects of our lives—healthcare, insurance, shopping, work. With such dependence on this connection from any location through digital means, there are lots of bases to cover in terms of data organization, security, and compliance in regulation standards. To…
Microsoft Will Raise Prices for Nonprofits and End On-Prem Grants
In March, Microsoft made a number of changes to its licensing and pricing for Office 365 and Microsoft 365 business subscriptions. Now, effective September 1, 2022, Microsoft will raise prices for nonprofits as well, as the company recently announced. Here’s a breakdown of the price increases, the reasoning behind them, and why they’re being raised…
3 Surprising Ways Technology Can Help Animals
If you’re like many of us here at Infused Innovations, you love both technology and animals. Are they usually discussed together? No. But there are some really cool innovative tools can be used to benefit animal welfare. Technology can help animals in a number of ways: the possibilities developing today are offering new insights and…
Microsoft Defender for Cloud: the Only Offering that Natively Supports Azure, AWS, and Google Cloud
The three largest cloud infrastructure providers are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud (in that order, according to market share). They each offer an array of capabilities and conveniences—on top of data storage, customers can use them to build applications, run projects, track analytics, and more. Many customers, especially enterprises, have aspects…
What’s all the Hype About NFTs?
You’ve probably heard about NFTs becoming one of the next big things in the digital world. Non-fungible tokens, as the full name goes, are a way to attach scarcity to digital items—thus creating value. This allows for them to be bought, collected, traded, invested in and so forth. But since they’re also non-tangible, this concept…
Azure Firewall Basic Geared Towards Small and Medium Sized Businesses
Firewalls have long been a first line of defense for network security. The barrier that they create between internal and external networks acts as a sort of living fortress wall, monitoring the traffic and deciding what to let in. A firewall can take the form of hardware or software-and in the case of Azure Firewall,…
The Enterprise World Names Infused Innovations Top Most Trusted Security Automation Solution Companies
FOR IMMEDIATE RELEASE The Enterprise World Names Infused Innovations Top Most Trusted Security Automation Solution Companies Infused Innovations (401) 267-4460 [email protected] The Enterprise World Magazine ranked the Top Most Trusted Security Automation Solution Companies for small to medium-sized businesses and Infused Innovations is proud to have made the list. Infused Innovations is growing at a…
Microsoft Defender for Endpoint and Intel TDT Combine for a New Ransomware Defense
Ransomware continues to be a growing and evolving threat. As some cyber attackers become increasingly sophisticated, things like ransomware kits allow even hackers with a low level of skill to take part in this malicious activity. With relatively little investment, they end up reaping big gains. And once that happens, they have all the more…
The Role of Technology in Russia’s Invasion of Ukraine
During World War II, Ford Motor Company stopped its civilian automobile production and redirected its assembly lines toward military machinery instead. It was one way that a private company used its resources to aid government and country efforts. Decades later, today’s warfare involves more than physical machinery. Russia’s horrific attack on Ukraine is a culmination…
Windows Hello for Business Cloud Trust is in Preview
Windows Hello for Business is an enterprise login tool that verifies identity with biometrics: facial recognition or fingerprints. This eliminates the need to enter passwords, which saves time & hassle and increases employees’ productivity. Last week, Microsoft announced its Windows Hello for Business cloud trust, which applies to hybrid environments. This new authentication model considerably…
Infused Innovations Launches New Innovation Services
Infused Innovations Launches New Innovation Services NORTH KINGSTOWN, RHODE ISLAND, February 23, 2022 Infused Innovations announces the launch of its new Innovation Services practice for clients and forward-thinking organizations. Infused Innovations, a digital transformation consultancy leveraging the Microsoft ecosystem, today announced the launch of its new Innovation Services to help organizations push the boundaries of…
Forrester’s Total Economic Impact™ Report for Microsoft Zero Trust Security Solutions
Two big aspects in work environments have changed considerably in recent years: huge amounts of workers have shifted to more remote or hybrid work, and cyber crimes have increased drastically in response to vulnerabilities related to this. Such a scenario makes it crucial for businesses to adopt a rigorous Zero Trust cybersecurity stance to protect…
Facts and Misconceptions About Zero Trust
Cybercrime reports have gone up over 300% in the last couple years. And a surprisingly large number of breaches happen with company employees involved, often because of mistakes like falling for phishing baits. Any insider in the company can potentially be a point of vulnerability that can expose the whole network. That’s why a Zero…
What’s Your Vision of the Metaverse?
The other day I had my first dream about the metaverse. Some friends and family were going to play a game, much like laser tag, that incorporated virtual elements into our physical space. I was new to the game, though, and when I asked a friend how to play, he rudely told me to look…
What You Need to Know About Microsoft Licensing Changes in 2022
Last year Microsoft customers got a heads up that subscription pricing would increase starting on March 1, 2022. Now that we’re closing in on that date, it’s time to take a look at budgeting and make any last licensing choices before it’s too late. The good news is that there are opportunities to save if…
How to Create an Environment of Innovation at your Company
There are lots of changes happening in today’s workplaces. Where and how work is done is affected by new needs and expanding capabilities. It’s truly a time of growth and transformation. Is your organization taking advantage of this time to flourish in new ways? Or are you having trouble moving forward? Now is a perfect…
What is Blockchain?
Blockchain technology has many uses and offers a decentralized method to store data and conduct transactions. This decentralized nature, in contrast to working through a central governing host, brings better transparency, privacy, and owner control. Without a central entity overseeing data, it’s distributed among users. For this reason, it’s also called distributed ledger technology (DLT).…
What Are Decentralized Identifiers (DIDs)?
When you log into an account with Google or Facebook, you’re doing an identity verification through a central intermediary. While it may seem convenient to log in with these established accounts, it comes with concerns for privacy. These large intermediaries will gather metadata as you use the account—things like when and how long you used…
5 Tech Terms for 2022
Happy New Year! 2021 had its challenges and its highlights, bringing us now to a new year that many have been looking forward to. And when it comes to looking forward, technology is the realm where you can always expect new innovation and possibilities. What will we hear about in the tech world in 2022?…
Technology Highlights of 2021
2021 was another year of ups and downs, full of both concerning issues and exciting advancements. In terms of technology, we are going through some big transformations and seeing things that seemed very futuristic not long ago. Here’s a look at some of the technology highlights of 2021 that stood out to us as we…
What Are Verifiable Credentials?
In today’s highly digital world, we’ve come to rely on digital copies of documents. We keep and send digital files to reduce paper waste and speed up transmission. We store photos on hard drives or the cloud so we don’t have to print all of them, and those that are printed can always be duplicated…
New Microsoft Teams Essentials Competes with Zoom
Video calls are now a commonplace part of our lives. From work to school and every kind of virtual meeting in between, we’ve done a lot of them in the past couple years. For many people, Zoom is what they’re most familiar with—it quickly rose to household fame when everyone scrambled to adopt remote practices…
Cyberattacks in 2021 Doubled Those of 2020
If 2020 was the year of Covid chaos, 2021 was the year of cybercrime explosion. Of course, both of these roller-coaster years were much more complicated and neither can be summed up in one simple term like that. But it’s true that cyberattacks have risen dramatically this year, making even 2020 look tame in comparison.…
Silicon Review Magazine Names Infused Innovations Top 50 Best Workplaces of the Year 2021
FOR IMMEDIATE RELEASE Silicon Review Magazine Names Infused Innovations Top 50 Best Workplaces of the Year 2021 Infused Innovations (401) 267-4460 [email protected] The Silicon Review Magazine ranked the 50 best workplaces of the year 2021 for small to medium-sized businesses and Infused Innovations is proud to have made the list. “It’s important now, more than…
New Improvements to Microsoft Secure Score in December 2021
Today’s cloud services allow for convenient, hassle-free data storage and application running. The challenge that comes with this digital environment, though, is the potential for security compromises. Microsoft Secure Score is a helpful way for Microsoft users to track their security posture across all of their solutions. As with other Microsoft tools, it’s always being…
CIO Bulletin Recognizes Infused Innovations in Top 50 Most Influential Companies of the Year 2021
FOR IMMEDIATE RELEASE CIO Bulletin Recognizes Infused Innovations in Top 50 Most Influential Companies of the Year 2021 Infused Innovations (401) 267-4460 [email protected] CIO Bulletin ranked small to medium size businesses for their influence throughout the year 2021 and Infused Innovations is proud to have made the list. “These companies have worked tirelessly to create…
Gratitude at Work is Good for Businesses
It’s Thanksgiving week and the time of year when individuals and families take extra time to reflect on what they’re grateful for. It helps us gain perspective and keep a positive mindset as we head into the winter months. But it’s not just helpful at home—gratitude at work is good for organizations, too. That’s why…
Using Machine Learning for Music Therapy
We all know instinctively that music has tangible effects on our bodies and minds. Upbeat songs motivate us to exercise or take on a challenge; softer, less rhythmic music might relax us or get us ready for bed. Researchers have done studies that measure these effects on the body through skin and brain monitoring. A…
A Guide to Microsoft Product Name Changes
If you’ve ever been confused by Microsoft’s offerings, their names, or what they include, you’re not alone. Even as a Microsoft Gold Partner, we have to stay on top of the seemingly ever-changing product terminology. Just as Microsoft is always looking to improve their technologies, it seems that what they call them is also under…